In-Person Public Tours

In-person tours of the Shoreway Environmental Center provide an inside look at how recyclables are sorted in our upgraded Materials Recovery Facility (MRF) and how compost and garbage are consolidated at the Transfer Station. RethinkWaste staff will also review bin sorting, discuss reuse and reduction tips, and answer all your tricky questions about where items belong (or don’t belong!) when you no longer need them.

Tours are approximately 1 hour and 15 minutes long.

Registration is free and open to the public. Tours are limited to 20 registrants on a first come first serve basis. Minors under the age of 18 years old must be accompanied by a parent or guardian. Children must be at least 8 years old to attend.

STARTING SEPTEMBER 2022, in-person public tours will be offered on the first Thursday of the month at 9:30 a.m. If the first Thursday of the month is a holiday or immediately following a holiday, public tours will be held the following Thursday (the second Thursday of the month).

RethinkWaste reserves the right to cancel any tour depending on staff coverage and the current status of COVID-19 in San Mateo County.

ALL tour attendees are required to wear a mask for the entire duration of the tour, as social-distancing of 6 feet is not always possible in all parts of the facility.

Additional tour details and requirements, including appropriate attire and parking instructions, will be sent via your confirmation email.

If you are unable to meet these in-person tour requirements, we also offer virtual public tours every first Thursday of the month at 5 p.m.

If you are looking for a tour for your business/organization or school group, please click on the appropriate link below.

Schedule an In-Person Public Tour

To schedule a tour for yourself or household, please choose a date from the below calendar, answer a few quick questions, and then click Book Now.

All registrants are required to complete a permission form. You may download, print, and bring a signed copy the day of the tour, or printed copies will be available to sign upon your arrival at Shoreway. Each participant must fill out an individual permission form.

In-Person Public Tour (NEW)


If you have a group larger than 15 people, please schedule a virtual business/organization tour here.

MANDATORY: Read and Sign Permission Forms

REQUIRED: Click the links above to view the forms indicated in red (each form opens in a new tab). We ask that each person in your party read, print out, and sign a form ahead of time. If you cannot print, we will supply a copy for you when you arrive.

By continuing with this booking process, you agree and accept that every person in your party must complete and sign this form before they will be allowed to take an in-person tour.

One last step

PLEASE NOTE: Booking a tour is free. When you click "Book Now" you'll go to the final step, where we will get your contact information. Your tour is not booked until you finish the entire process.